FAQ’s
Q- How to place an order?
Choose the required custom options drop down with product page you want to buy, click on add to cart button. Then go to checkout and put your address/details and next go to Payment method add your Debit or Credit Card details and Hit Place an order.
Q- Can I cancel a placed order?
Yes, you can cancel your order before it is shipped. You can inform to us by email at support@highlandattire.com
Q- Can I change shipping address of an order?
Yes, you can change your shipping address before your order is shipped.
Q- Can I exchange my order?
Yes, you can exchange your order with another product.
Q- In what conditions I can return order?
You can return order if you received damaged or wrong order.
Q- In how many days I can return my order?
You can return order within 30 days.
Q- What payment methods do you accept?
We accept Credit/Debit Card payments. You can pay through all Debit/Credit Cards.
Q- Is your website secure?
Yes, we ensure you the security of your information. You can buy from us with full confidence. We also provide 15 days money back guarantee.
Q- Do you refund the shipping charges if I return an order?
We will refund it in some circumstances, e.g if the order is damaged before the delivery.
Q- What happens with refund, if card is no longer in use?
We refund to same card you have provided, if there is an error with card you can contact us on email.
Q- What should I do if refund is incorrect?
We appologize if we’ve made any mistake with your refund. Get in touch with our support team.
Q- Can I track my order?
A tracking number of your order has been emailed to you after the shipping of your order. You can track your order by using that tracking number.